Customer Success Manager
Drive adoption, expansion, and health across a portfolio of accounts.
Role responsibilities
You will own outcomes after sale — onboarding plans, executive business reviews, and coordination with support and product on customer priorities.
- Build success plans with clear milestones, owners, and value tracking.
- Monitor usage, risk signals, and renewal readiness; escalate proactively.
- Coordinate technical resources for workshops, reviews, and enablement.
- Identify expansion opportunities aligned to customer goals and LomE fit.
Apply for this role
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